DELIVERY & RETURNS
UK Delivery
£5.95 £3.95 for a limited time (free when you spend £50 or more).
95% of orders delivered with Royal Mail offering you flexible redelivery or pick up options if not at home (oversize items sent with other couriers).
100% of Scottish highlands, Northern Ireland and UK islands (including Channel islands) sent with Royal Mail offering you full service across all towns & villages. No extra delivery charges. Jersey customers please refer to Gov.je website for latest import fees, at time of writing no GST is due on orders from UK under £135.
95% of orders delivered the same week, message us if you have a specific requirement.
Republic of Ireland Delivery
Delivery to Republic of Ireland is £8.99 (+ Pay sales tax when delivered).
This is a special flat rate price for any sized order.
Returns
Within 28 days please, unused with original packaging (and the outer postal box your order came in because it's been chosen to give your item the best protection in transit).
Please always use a tracked delivery service & include your order number (on your order confirmation email) otherwise we won't know who the return is from.
Please contact us for correct returns address for your item (some items need to be returned direct to manufacturer).
Refunds will be processed the same week we receive return.
International delivery
EU
Mainland Europe near UK £10.99 (+ Pay sales tax when delivered).
Europe further away from UK (e.g. Malta, Greece, Portugal, Finland) £13.99 (+ Pay sales tax when delivered).
Non EU
Switzerland £13.99 (+ Pay sales tax when delivered)
Norway £13.99 (+ Pay sales tax when delivered)
Australia, New Zealand, Asia & Pacific
£29.99 (Sales tax payable on arrival in your country. This will be reduced in countries with trade deal with UK. Same rates as you pay on Amazon or ebay)
USA & Canada
£29.99 (Sales tax payable on arrival in your country. Same rates as you pay on Amazon & ebay)
Middle East
£29.99 (Sales tax payable on arrival in your country. Same rates as you pay on Amazon & ebay)
Rest of the world
£29.99 (Sales tax payable on arrival in your country. Same rates as you pay on Amazon & ebay)